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Missing Pieces?

Jigsaw Puzzle Manufacturers

Each puzzle is unique. Because the dies used to cut puzzles shift slightly from puzzle to puzzle and batch to batch, individual missing pieces from a puzzle can not be replaced. However, if you believe a piece was missing from the sealed box when you opened it, most manufacturers will send you a replacement puzzle direct from the factory at no cost. They may ask that you send them proof of purchase (like the barcode from the box) and/or a piece from the puzzle. 

Here is manufacturer contact info to request replacement of a defective or incomplete jigsaw puzzle or product.

Buffalo Games
Click for Contact Form 
220 James E. Casey Drive
Buffalo, NY 14206
1-800-832-2331
  
Ceaco
Click for Contact Form 
70 Bridge Street 
Newton, MA 02458
1-617-924-6006
  
Cobble Hill (Outset Media)
Click to Email 
106-4226 Commerce Circle 
Victtoria, BC, CANADA V8Z6N6 
1-877-592-7374
    
Dowdle Folk Art (American Art Enterprises) 
Click to Email
225 W. Cottage Avenue
Lehi, UT 84043
1-866-369-3531
 
Eurographics 
Click to Email
9105 Salley St
Montreal, QC  H8R 2C8
CANADA
514-939-0310
   
Great American Puzzle Factory
Click to Email 
16 South Main Street
South Norwalk, CT 06854
1-800-922-1194
 
MasterPieces Puzzle Co.
Click to Email
2843 W. MasterPieces Drive
Tucson, AZ
1-800-558-2891
 
Piatnik
Click to Email
6000 Fairview Road, Suite 1200 
Charlotte, NC 28210 
1-800-962-3468

Pomegranate
Click to Email
Box 808022 
Petaluma, CA 94975 
1-800-227-1428
   
Ravensburger 
Click for Contact Form 
One Puzzle Lane
Newton, NH 03858
1-800-886-1236
 
RoseArt (Mega Brands)
Click for Contact Form
3200 South Street
Lafayette, IN, 47904
1-800-272-9667
   
Springbok (Allied Products)
Click to fill out replacement request 
1400 Kansas Avenue
Kansas City, MO 64127
 
SunsOut
Click to Email
1539 Baker Street
Costa Mesa, CA  92626
1-866-352-7300
  
TDC
Click to Email
1456 Norwood Avenue
Itasca, IL 60143
1-800-292-7676
 
  
White Mountain
Click for Contact Form 
P.O. Box 818 
Jackson, NH 03846
1-800-548-8009